Frequently Asked Questions

Carpet Cleaning FAQ`s

Yes, we use specialised urine and odour neutralisers that are highly effective at eliminating this kind of issue. Our advanced cleaning solutions are designed to break down and neutralise these issues at the source rather than just masking the smell. While not a magic bullet, these powerful neutralisers are highly effective in most cases.

While we strive to remove these odours and stains altogether, the effectiveness can depend on factors such as how long the urine has been present, the type of carpet fibres, and the extent of the contamination. In most cases, our professional approach significantly reduces or eliminates the problem, leaving your carpets fresh, clean, and free from unpleasant pet-related odours.

The drying time for your carpets can vary based on several factors, such as the level of dirt and stains, the thickness of the carpet fibres, and the ambient temperature and humidity inside/outside your home. Our expert team is trained to clean carpets thoroughly while minimising moisture.
We use industrial equipment designed to extract as much water as possible and turbo dryers if required to ensure faster drying times. Typically, carpets dry within a few hours, but it can be quicker if you increase ventilation by opening windows or using domestic fans. Usually, synthetic fibre carpets take 2 – 4 hours to dry, and natural carpets, such as wool, take 3 – 5 hours. We can reduce the time by half using our turbo dryers at a little extra cost. You can walk on your carpets almost immediately with shoe covers, which we provide to prevent any re-soiling.

The frequency of professional carpet cleaning depends on several factors, whether for your home or business. For homes, we generally recommend having your carpets professionally cleaned every 6 to 12 months. If you have children or pets,  more frequent cleanings, such as every 3 to 6 months, may be beneficial to tackle spills, pet dander, and dirt brought in from outside. Regular professional cleanings keep your carpets looking fresh and new and help improve indoor air quality by removing allergens and deep-seated dirt. For commercial premises, the needs can vary based on the type of business and the amount of foot traffic; this could be a quarterly or every 6 – 12 months cleaning schedule to maintain a clean and professional appearance.

Yes, it’s a good idea to vacuum your carpets a day in advance, particularly if there’s a noticeable amount of dust, fluff, or debris. This helps to prevent our machines’ filters from getting clogged and ensures a more thorough clean. By vacuuming before our visit, you’ll help us concentrate on deep cleaning and tackling stubborn stains. However, if you cannot vacuum, there’s no need to worry—our team will take care of it with our industrial machines to ensure the best results.

While household carpet cleaners might seem convenient for spot removal on synthetic fibre carpets (if you know them), they can sometimes do more harm than good. Some products may be too harsh, especially if you have wool, cotton, silk, or viscose carpet; they can potentially be discoloured, damage your carpet fibres, or leave behind residues that attract more dirt and cause re-soiling. For the best results and to ensure your carpets remain in top condition, it’s best to consult a professional carpet cleaning service. We can provide expert advice and use specialised techniques to safely and effectively remove spots without compromising your carpet’s integrity.

Some stains, such as wine, tea, or coffee, can be permanent. We usually have a higher success rate if we are the first to treat the stain before any other cleaning attempts are made. Our professional cleaning techniques and products are designed to tackle tough stains, but we cannot guarantee complete removal in every case. Each stain is unique, and its removability depends on factors like the type of stain, how long it has been there, and the type of carpet. We’ll do our best to minimise and lighten the stain as much as possible.

For optimal results with professional carpet cleaning, we recommend moving furniture out of the rooms that will be cleaned. Our team can work around large pieces of furniture that are not easily moved, and we will gladly move furniture that requires one person to handle. However, we’d like to ask you to clear away small items and any breakable objects before our cleaners arrive. Doing so helps us work efficiently and ensures we can achieve a smooth process with the best possible results for your carpets.

Yes and no. Yes, if your carpet is made from natural fibres like sisal, jute, bamboo, coir, or hemp, steam cleaning can cause shrinkage and damage. Remember that these materials are sensitive to moisture and heat and need special care. No, for most common carpet materials like nylon, polyester, polypropylene (olefin), and wool with the required temperature.  Steam cleaning is one of the most effective methods for these types of carpets. It removes deep-seated dirt, dust mites, allergens, and other contaminants. Leading carpet manufacturers even recommend hot water extraction as the go-to cleaning method because it thoroughly cleans without harming the carpet fibres. Always check the care label or consult a professional if you need clarification on the best cleaning method for your specific carpet type.

Yes, we can offer a phone quotation for residential properties. However, a site visit may be necessary for commercial properties to give an accurate estimate.

Upholstery Cleaning FAQ`s

Regular professional cleaning of your upholstery every 6-12 months is essential for maintaining the appearance and longevity of your furniture.
Frequent cleanings every 3-6 months can create a fresh and healthy environment for households with pets, children, or allergy sufferers, ensuring that your upholstery remains clean and comfortable for everyday use.

Absolutely! Professional cleaning doesn’t just cover up odours; it neutralises them at the source.
Whether the smells are from pets, smoke, food, or other sources, our advanced cleaning techniques and specialised deodorising treatments effectively eliminate them. Your upholstery will not only smell fresh but also be thoroughly clean.

Professional cleaning can effectively remove various stains, including food and drink spills, pet stains, ink, grease, and general dirt and grime.
While most stains can be addressed, some older or deeply set-in stains might require special treatment or may not be completely removable. Our experts at Everyday Clean Ltd use advanced techniques and products to tackle even the toughest stains, ensuring the best possible results for your upholstery.

Reputable cleaning companies use eco-friendly and non-toxic cleaning products that pose no risk to pets and children.
These products are designed to be effective while ensuring the health and safety of your family. Please always ask your service provider about the specific products they use to make sure they meet your safety standards. At Everyday Clean Ltd, we prioritise the well-being of your loved ones by using only the safest cleaning solutions.

Absolutely! This thorough cleaning method efficiently removes allergens from your furniture, such as dust mites, pet dander, and pollen.
It enhances the cleanliness of your upholstery and significantly improves indoor air quality, reassuring you of a healthier living environment. By reducing these common allergens, you can experience fewer allergy symptoms.

The duration of the upholstery cleaning process, which is a thorough and meticulous process, depends on the furniture’s size and condition. On average, cleaning a sofa takes 1-2 hours. Just so you know, additional drying time will be needed afterwards, which can vary based on the fabric and environmental conditions. Generally, it can take several hours to fully dry, ensuring your furniture is ready for use.

The drying time for upholstery varies based on the cleaning method and fabric type. Typically, upholstery takes about 4 to 8 hours to dry completely.
However, good ventilation can significantly speed up the process. Choosing the proper cleaning method is essential, as some methods, like steam cleaning, might take longer to dry compared to dry cleaning options. The fabric type also plays a role, with synthetic fabrics usually drying faster than natural ones. Improving airflow by opening windows, using fans, or turning on the air conditioning can enhance ventilation.

Maintaining your upholstery between professional cleanings is simple with a few regular habits.
Regular vacuuming helps remove dust and debris, keeping furniture fresh. Promptly treating stains prevents them from setting and becoming more challenging to remove. Using furniture covers can protect your upholstery from spills, dirt, and everyday wear and tear. Additionally, avoiding direct sunlight will help prevent the fabric from fading, ensuring your upholstery stays vibrant and in good condition.

Professionals typically use various methods, including hot water extraction (steam cleaning), shallow moisture cleaning, dry cleaning, and foam cleaning. The method chosen depends on the fabric type and the nature of the stains.

Yes, professional cleaning effectively removes embedded pet hair from upholstery. This is especially beneficial for pet owners dealing with shedding, ensuring your furniture stays clean and free from pet hair.

Yes, a professional cleaning can help restore and brighten the colours of your upholstery. By eliminating the dirt and grime that cause fabrics to lose their vibrancy over time, a professional cleaning can rejuvenate your furniture, bringing back its original, vibrant colours.

It is helpful to remove any personal items or clutter from the furniture and the surrounding area before the cleaning service arrives. This allows us to work efficiently and ensures everything is in place and found. You don’t need to worry about moving heavy furniture; our cleaning technician will take care of that if necessary.

While not required, vacuuming your upholstery before the cleaning service arrives can be beneficial. It helps remove surface dust and dirt, allowing our professionals to focus on deep cleaning and tackling embedded grime. This extra step can enhance the overall effectiveness of the cleaning process. We appreciate any preparation you do, but we’re fully equipped to handle your upholstery cleaning needs from start to finish.

Definitely! We don’t just clean; we enhance your sensory experience. Our deodorising treatments come in a range of delightful scents. You can choose your favourite fragrance, ensuring your furniture looks spotless and smells fantastic, adding a fresh and pleasant touch to your home.

While both processes involve deep cleaning, upholstery uses techniques and products specifically designed for fabric, not carpet fibres. Upholstery cleaning also requires more delicate handling to ensure the integrity of your furniture’s fabric.

Professional cleaners can often remove ink stains using specialised treatments. However, the removal success depends on the type of ink and the length of the stain.