1. Vacuuming

• Initial Cleaning The rug is thoroughly vacuumed using a commercial-grade vacuum cleaner to remove surface dirt and debris. This step is crucial for the best cleaning outcome.

2. Pre-Treatment

• Stain Pre-Treatment Individual stains are treated with specific cleaning agents designed for that particular type of stain, whether it be from pets, coffee, wine, or other sources. Pre-Spray The entire rug is sprayed with a cleaning solution to break down soil and dirt. This solution is typically left to dwell for a short time to maximize its effectiveness.

3. Agitation

• Working In The Solution The cleaning solution is agitated into the rug fibers. This can be done manually or with a machine, depending on the rug type and level of soiling. Agitation helps in loosening the dirt from the rug fibers.

4. Hot Water Extraction (Steam Cleaning)

• Deep Cleaning: The most common professional method is hot water extraction, often referred to as steam cleaning. Here, a hot water solution is injected into the rug under pressure and then immediately extracted along with the dislodged dirt and grime. Water Temperature and Pressure: The temperature and pressure are carefully controlled based on the rug type to avoid damage.

5. Neutralizing

• pH Balancing: Rugs are treated with a pH-balanced solution to prevent stickiness and ensure the fibers feel soft and fresh.

6. Drying (if required)

• Speeding Up Drying Time: Using powerful air movers to speed up the drying process. The goal is to reduce the rug’s drying time as much as possible to minimize disruption and prevent mold growth.

7. Grooming (if applicable)

• Rug Pile Lifting: Some rugs benefit from grooming after cleaning. This process involves using a rug rake or brush to lift the rug fibers, helping in faster drying and setting the pile in a uniform position.

8. Post-Cleaning Inspection

• Final Review: The technician will do a final walk-through with the client to ensure satisfaction with the cleaning job and to address any concerns.